Frequently Asked
Questions

Osityz is a comprehensive web-based platform designed specifically for the maritime shipping industry. It combines AI integration, real-time communication, cargo matching, voyage calculation tools, and a centralized CRM system to streamline all aspects of shipping operations from a single dashboard.

Osityz is designed for all maritime industry professionals including receivers, consignees, traders, port agents, ship owners, operators, head owners, ship brokers, and anyone else involved in the shipping industry.

Yes, Osityz is a fully web-based platform that runs in the cloud. This means you can access it from anywhere with an internet connection, on any device, without needing to install software.

Osityz includes smart AI integration with automated message recognition, intelligent cargo matching, predictive analytics for voyage planning, and an AI-powered chatbot that helps streamline communication and decision-making processes.

Our platform features secure internal chat and video calling systems, automated email management, real-time messaging between stakeholders, and integrated communication tools that keep all parties connected throughout the shipping process.

Yes, Osityz provides live position tracking, real-time analytics, and comprehensive voyage monitoring tools that give you complete visibility into your shipments and operations at all times.

The platform offers real-time analytics, customizable dashboards, voyage performance reports, cargo matching insights, communication analytics, and comprehensive business intelligence tools to help optimize your operations.

Setup time varies based on your organization's size and complexity. Most users can start using basic features immediately after registration, while full integration and customization typically takes 1-2 weeks with our support team's assistance.

Yes, Osityz is designed to integrate with existing maritime systems, ERP solutions, and third-party applications through our API and integration tools. Our team can help customize integrations based on your specific needs.

We provide comprehensive onboarding, video tutorials, documentation, and 24/7 customer support. Our team offers personalized training sessions and ongoing assistance to ensure you get the most out of the platform.

Security is our top priority. We use enterprise-grade encryption, secure data centers, regular security audits, and comply with international maritime and data protection standards to ensure your information is always protected.

Yes, Osityz is designed to comply with international maritime regulations and industry standards. We regularly update our platform to meet evolving compliance requirements and regulatory changes.

You maintain full control over your data access permissions. Only authorized users within your organization and approved stakeholders you designate can access your information, with detailed audit trails for all access activities.

We offer flexible pricing plans based on your organization's size and needs. Contact our sales team for a personalized quote that includes all the features relevant to your maritime operations.

Yes, we offer a comprehensive free trial that allows you to explore all platform features. Contact us to set up your trial account and experience how Osityz can transform your shipping operations.

All plans include 24/7 customer support, regular platform updates, basic training resources, and access to our knowledge base. Premium plans include dedicated account management and priority support.